Proficient in On Premise & Cloud Integrated Case Management, Business Process Management, Document Imaging Management, Document Scanning and Backup/Disaster Recovery Solutions

IDT specializes in delivering Integrated Case Management, Business Process Management, Document Imaging Management, Document Scanning and Backup/Disaster Recovery Solutions to mid-sized and enterprise clients. Our leading edge products and services include: Hyland OnBase, Filebound, CompuThink, Oracle, CAPSYS, Kofax, EMC InputAccel, Unitrends and many more. Our mission is to provide the ROI driven integrated solutions that are the most cost effective and efficient for your organization and in the process build mutually-beneficial, long-lasting relationships that allow our customers, partners and employees to grow and prosper.

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IDT is the Premier Nationwide Provider of Integrated Case Management, Business Process Management, Document Imaging Management, Document Scanning and Backup/Disaster Recovery Solutions.

The basis for our Integrated Case Management, Business Process Management, Document Imaging Management, Document Scanning Solutions and Backup/Disaster Recovery Consulting Services is to learn all critical aspects of the client's business by gathering relevant information, performing evaluations and making recommendations.

• Case Management - digital case files provide quick and easy access to all the documents, data, and process events required for accurate decision making. An IDT solution can be rapidly deployed for any case-based process in a fraction of the time required for a costly, custom-coded solution.
• Enterprise Content Management (ECM) - A solution that eliminates paper and automates the business process. ECM enables employees, trading partners and customers to share and process important documents only when and where they are needed.
• Document Scanning and Conversion Services - convert paper-based information to digital images. Transfer paper, microfilm, microfiche and aperture cards to flexible digital formats and media.
• Backup, Disaster Recovery and Managed Services - designed to reduce any server down time with a specialized back up and virtual server appliance.
• Professional Services - requirement analysis, installation, training and support for all of IDT's products.

IDT has experience across many different industries, including: Human Capital, Manufacturing, Medical and Healthcare, Pharmaceutical, Publishing, Food Services, State and Local Government, Higher Education, Transportation, Trucking, Logistics, Insurance, Legal, and Non-for-Profit.

IDT strives to serve our customers and partners using the highest degrees of trust, integrity, fast response and professionalism. When your business needs help with integrated Case Management, Business Process Management, Document Imaging Management and Document Scanning Solutions, IDT is your answer.

The IDT Consultative Engagement Process

The basis for our integrated Case Management, Business Process Management, Document Imaging Management and Document Scanning products and services is to learn all critical aspects of the client's business by gathering relevant information, performing evaluations and making recommendations.

First, IDT conducts a thorough evaluation by collecting client information on the business, investigating and analyzing sales, operations and by examining marketing methods. The end goal is to address and answer a series of questions such as:

• Is the client experiencing in efficiencies in the Human Resources, Accounts Payable, or Accounts Receivable areas of the organization?
• Does paper or electronic based documents drive internal business processes?
• How is the client's customer service record and what steps can be taken to improve customer service?
• Are sales reaching goals and targets? If not, why?
• Is the client's marketing program sufficient and if not, why?

Once a complete evaluation is made, IDT can make recommendations on the type of software and hardware the client needs to streamline their business. IDT offers pre-packaged software solutions integrated with hardware for a turn key business package.