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Specialty Military Contractor Defends Against Paper Overload Abiding by strict security protocols and industry regulations for records keeping is a necessity for defense contractors. After relying solely on paper-based processes for years, and losing many of those physical records in a natural disaster, a leading military vehicle maker decided the best defense was a good offense. Read More »»   Check out the new document scanners from Kodak! Kodak ScanStation 500,520, i700, Smart Touch..get all the details by clicking the link below... Read More »»

Microsoft Business Ready Flex Pay!!! Microsoft is pleased to introduce Business Ready Flexible Pay for Microsoft Dynamics®... Read More »»   Distributed, Web-Based Document Capture CAPSYS® is the leading developer of Web based, distributed document capture software. CAPSYS' solutions are offered both as a Software as a Service (“SaaS”) hosted in the convenience of our secure data center or as a traditional “on-premise” purchase. Read More »»

IDT Brings Revenue Enhancement Solution to American Chartered Bank American Chartered Bank Hits a GRAND SLAM with its Merchants using Remote Deposit Capture Solution from IDT & Kodak! Read More »»   An Affordable Backup & Disaster Recover Solution you can count on - MagnumPOWER BDR IDT is now offering a 20% discount on MagnumPOWER BDR back-up appliances! See details below or call your IDT Account Manager today for more details. Read More »»

GPUG - Microsoft Dynamics GP User Group Summit 2009 Presented by the Dynamics GP User Group (GPUG), the GPUG Summit is the premier annual conference for Dynamics GP users, GPUG Partners and key Dynamics GP personnel from Microsoft. This year's Summit will occur from September 14th to the 18th (with optional training and meeting opportunities on September 14th and 15th) at the Pheasant Run Resort near Chicago, IL. Read More »»   Have you considered buying a MFP? Stop and check out the superior option with Network Scanning from IDT!!! With network scanning applicance from IDT & Fujitsu, there is absolutely no need for a PC, Windows, or complicated scanning software! View the online video demonstration and learn about its ease of use, reliability, quality, security, and total cost of ownership. Read More »»

Whitepaper: Evaluating A New ERP/Business System with the Help of IDT A Two-part ERP Primer for CPG Distributors and Manufacturers Read More »»   Midas Tunes Up Financial Management System with IDT Consulting and Microsoft Dynamics GP Software Read More »»

No-Brainer! Document Management for about the price of a monthly business cell-phone bill? Read More »»

IDT is the Premier provider of Chicago’s CRM, ERP and ECM integrated solutions.

The basis for our Chicago CRM (Customer Relationship Management) services is to learn all aspects of the client's business by gathering information, performing evaluations and making recommendations.

First, IDT conducts thorough CRM by collecting client information on the business, investigates sales and examines marketing methods.

• How is the client's customer service record? What steps can be taken to improve customer service?
• Are sales reaching goals and targets? If not, why?
• Is the client's marketing program sufficient and if not, why?

Once a complete evaluation is made, IDT Consulting can make recommendations on the kinds of software and hardware the client needs to streamline their business. IDT offers pre-packaged software solutions integrated with hardware for a turnkey business package.

In addition to our Chicago CRM services, IDT offers a number of solutions for business:

• Enterprise Content Management (ECM) is a tool to eliminate paper which simplifies business. ECM enables employees, trading partners and customers to share and process important documents only when and where they are needed.
• IDT offers document scanning and conversion services to convert paper-based information to digital images. Transfer paper, microfilm, microfiche and aperture cards to flexible digital formats and media.
• Enterprise Resource Planning (ERP) provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen.
• Integrated ERP and ECM along with CRM technologies power and transform a business into a dynamic enterprise.
• Backup, Disaster Recovery and Managed Services is designed to reduce any server down time with a specialized back up and virtual server appliance.
• IDT provides installation, training and support for all products.
• We serve a myriad of industries such as manufacturing, medical and healthcare, pharmaceuticals, publishing, food services, government, higher education, trucking and transportation, insurance, legal, non-for-profit.

IDT strives to serve our customers and partners using the highest degrees of trust, integrity, fast response and professionalism. When your business needs help with integrated information and implementation systems, our CRM is your first step analysis and recommendations.

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