Case Studies

Direct Marketing

• ECM Initiative at Programmers Investment Corporation Handles Complexities of the Direct Marketing Industry
  Summary: In order to continue their endeavor to offer the best service to customers and gain a competitive edge over their competition, PIC decided to implement an Enterprise Content Management (ECM) system. This would allow them to improve productivity while reducing costs. Therefore, they'd be able to keep their operations in-house and compete on a cost basis with companies that are using overseas solutions to reduce their labor costs.


• Document Imaging System Fulfills Hallmark Data Systems' Quest to Streamline Operations
  Summary: New Document Imaging System at Hallmark has reduced labor costs by more than 50 percent, and also reduced processing times and storage requirements.


• Replacing General Ledger with Solution from Microsoft Business Solutions Great Plains and IDT Consulting Gives Miles Kimball a New, Strong Foundation
  Summary: In 2003, Miles Kimball was processing an excess of 3 million orders per year. However, as the company was approaching its 70th anniversary, they realized that their existing general ledger was no longer a practical solution for handling the needs of their successful company. After reviewing multiple products and vendors, Miles Kimball selected IDT Consulting and Microsoft Business Solutions - Great Plains as the solution that best fit their business and their budget.