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Maker of Beanie Babies Realizes Significant Cost Savings with New, SaaS Document Capture Solution CAPSYS CAPTURE ONLINE Service from IDT is an Immediate Success Read More »»   Smarter, single-supplier savings and solutions for storage services In today's economy, you need cost-effective convenience when it comes to service and support for the equipment in your data center. Find out how IDT can maximize uptime and minimize issues by clicking the link below. Read More »»

Document Imaging & AP Automation for Microsoft Dynamics GP! Image enable and automate your Microsoft Dynamics GP Accounts Payable process. Document scanning, single step data entry, workflow and business process automation are all possible with ERP Connect from IDT. Read More »»   Oracle Imaging and Process Management 11g Released! Oracle Imaging and Process Management 11g is released. Contact your IDT sales representative about pricing, licensing upgrade requirements. Read More »»

Specialty Military Contractor Defends Against Paper Overload Abiding by strict security protocols and industry regulations for records keeping is a necessity for defense contractors. After relying solely on paper-based processes for years, and losing many of those physical records in a natural disaster, a leading military vehicle maker decided the best defense was a good offense. Read More »»   Kofax Releases Kofax Capture Version 9 Version 9.0 of Kofax Capture is now available. The release offers new features that extend administrative and deployment capabilities for enterprise environments in a scalable, single unified platform that is easy to use and deploy. Quick list of new features: * Batch Class Updates * Automatic Customization Deployment * Document Routing Contact your IDT sales representative for feature descriptions, pricing, availability and upgrade options. Read More »»

Have the Tape or Optical Blues? Check out our removable storage solutions This intelligent storage system is replacing optical, tape, and disk in healthcare, document imaging, financial services, digital video archive, service provider, and government markets. Read More »»   Whitepaper: How Document Management Benefits Accounts Payable A focus on how document management software saves time and money by automating labor intensive business processes for accounting and finance departments. Read More »»

Webcast Replay: AP Metrics You Can't Afford to Miss! Imaging and Workflow vs. Paperts Payable Departments You will learn how to improve your AP operations, realize a rapid ROI on your investment, while streamlining processes. Read More »»   IDT Brings Revenue Enhancement Solution to American Chartered Bank American Chartered Bank Hits a GRAND SLAM with its Merchants using Remote Deposit Capture Solution from IDT & Kodak! Read More »»

An Affordable Backup & Disaster Recover Solution you can count on - MagnumPOWER BDR IDT is now offering a 20% discount on MagnumPOWER BDR back-up appliances! See details below or call your IDT Account Manager today for more details. Read More »»   Whitepaper: Evaluating A New ERP/Business System with the Help of IDT A Two-part ERP Primer for CPG Distributors and Manufacturers Read More »»

IDT is the Premier provider of Chicago’s CRM, ERP and ECM integrated solutions.

The basis for our Chicago CRM (Customer Relationship Management) services is to learn all aspects of the client's business by gathering information, performing evaluations and making recommendations.

First, IDT conducts thorough evaluation by collecting client information on the business, investigating and analyzing sales and by examining marketing methods. The end goal is to address and answer the following questions:

• How is the client's customer service record? What steps can be taken to improve customer service?
• Are sales reaching goals and targets? If not, why?
• Is the client's marketing program sufficient and if not, why?

Once a complete evaluation is made, IDT Consulting can make recommendations on the type of software and hardware the client needs to streamline their business. IDT offers pre-packaged software solutions integrated with hardware for a turnkey business package.

In addition to our Chicago CRM services, IDT offers a number of solutions for business:

• Enterprise Content Management (ECM) - a tool to eliminate paper which simplifies business. ECM enables employees, trading partners and customers to share and process important documents only when and where they are needed.
• Document Scanning and Conversion Services - convert paper-based information to digital images. Transfer paper, microfilm, microfiche and aperture cards to flexible digital formats and media.
• Enterprise Resource Planning (ERP) - provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen. Enterprise Resource Planning (ERP) - provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen.
• Integrated ERP and ECM and CRM Technologies power and transform a business into a dynamic enterprise.
• Backup, Disaster Recovery and Managed Services - designed to reduce any server down time with a specialized back up and virtual server appliance.
• Professional Services - includes installation, training and support for all products. IDT serves a myriad of industries such as manufacturing, medical and healthcare, pharmaceuticals, publishing, food services, government, higher education, trucking and transportation, insurance, legal, non-for-profit.

IDT strives to serve our customers and partners using the highest degrees of trust, integrity, fast response and professionalism. When your business needs help with integrated information and implementation systems, Chicago CRM from IDT is your first step towards achieving a thorough analysis and solution recommendation.